Technology has become so intrinsically embedded into today’s business activities that no business can afford to be offline even for a short period of time, let alone sustain the effects of a significant network failure.
Proactive monitoring and maintenance finetunes your IT platform which minimises your downtime risk. Deploying important security patches as they are released allows us to rapidly close vulnerabilities that others may seek to leverage. Having access to our expert and customer focussed help desk team also means that if something does go wrong, the skills and knowledge are on hand to sort it out.
Unlike traditional IT support services that are charged by the hour, Cloudwize Business IT Support Plans provide a fixed monthly cost for all services included within the plan. This includes proactive monitoring and maintenance, helpdesk for day-to-day needs, asset management, strategic planning, and application of core cyber security preventions. This delivers your business a predictable cost structure and delivers guaranteed response times and levels of service.
The Business IT Support Plan includes continuous monitoring, proactive maintenance and troubleshooting for your technology platform. From day-to-day operations like password resets, to restoring services after a major outage, our Business IT Support Plan outlines a list of equipment and services as part of your inclusions. This means a fixed cost for your business, and allows Cloudwize to take ownership of, and responsibility for maintaining your network.
Get in touch with us and we’ll arrange a free initial consultation to talk about how we can help you optimise your company’s IT infrastructure.
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